40% lower than retail price
Pros
- Extensive variety of hearing aid brands and models
- Distinctive in-home delivery service, particularly beneficial for individuals with mobility limitations
- In-person hearing tests and fittings conducted by licensed hearing care professionals
- 45-day trial period plus money-back guarantee
- Optional availability of custom molds for personalized fit and comfort
Cons
- Absence of physical offices for in-person consultations
- Higher prices compared to certain other online retailers
- Lack of standardized warranty terms
- Limited availability of home fittings, restricted to specific states
Overview – Yes Hearing
Yes Hearing is among the numerous providers you’ll encounter during your online search for hearing aids. Similar to many others, they offer substantial discounts compared to local hearing clinics. What sets Yes Hearing apart is their provision of face-to-face service in the convenience of your own home. However, the question remains: is Yes Hearing the right choice for you? We’re here to assist you in making that decision.
Established in 2019, Yes Hearing is a registered distributor of leading hearing aids available on the market. Their product range encompasses behind-the-ear, in-the-canal, and receiver-in-the-canal devices. Yes Hearing distinguishes itself by providing video audiologist consultations and in-person hearing tests to accurately diagnose patients’ hearing issues. Based in New York, New York, the company endeavors to recommend the most suitable hearing aids to address their clients’ specific needs.
How It Works?
Yes Hearing positions itself as the premier concierge for hearing care solutions in America, bridging customers with over 300 licensed hearing specialists spanning the nation. Founded in New York in 2020 by Sam Shear and Oliver Philips, two entrepreneurs dedicated to making hearing care accessible, affordable, and convenient for all.
Yes Hearing features all the top hearing aid brands and provides them at substantial unit price reductions compared to local hearing care providers. Notably, a Yes Hearing provider will visit your residence to deliver and fit your hearing aids, offering convenience and personalized service.
After the initial fitting, which encompasses a hearing test, Yes Hearing offers virtual follow-up services every day of the week. Additionally, you have the option to schedule personal visits periodically to re-test your hearing and adjust the fitting of your hearing aids as needed.
Yes Hearing distinguishes itself from many other online hearing aid companies through its diagnostic process. Instead of solely relying on online hearing tests, customers can avail themselves of a complimentary, in-home hearing test administered by a hearing specialist. Additionally, customers engage in video conferences with audiologists to discuss their hearing concerns. This approach is argued to be more precise than that of competing companies, potentially leading to higher customer satisfaction with their hearing aids.
Yes Hearing caters to individuals who prefer not to travel to a clinic but still desire professional face-to-face service. In contrast to online hearing screeners, Yes Hearing’s at-home hearing test is clinically validated, ensuring accuracy and reliability in diagnosing hearing needs.
Hearing Aid Brands and Models
Yes Hearing provides an extensive array of product options, surpassing many competitors, encompassing behind-the-ear, in-the-canal, and receiver-in-the-canal devices. With six prominent brands of hearing aids, each offering multiple models, Yes Hearing offers customers a plethora of customizable hearing aid solutions.
At Yes Hearing, you have the choice of models from all the leading hearing aid brands, including Oticon, Signia, ReSound, Phonak, Starkey, and Unitron. While the newest hearing aid models featured on Yes Hearing’s shop are from 2023, more recent releases such as the Oticon Intent, introduced in February 2024, may not be listed. However, customers may potentially obtain these new models upon request.
Pricing
At Yes Hearing, the cost of a set of hearing aids varies based on their power level. Hearing aids with higher power levels are tailored for individuals who frequent environments with significant background noise. Conversely, hearing aids with lower power levels are more suitable for those who spend time in quieter settings, such as their home.
Yes Hearing provides a wide range of pricing options for hearing aids, with per-pair prices ranging from $1,995 for the bronze-level Signia Pure Charge&Go 1AX to $6,545 for the Phonak Audéo Paradise Life Rechargeable.
Yes Hearing offers various ways to shop for hearing aids, allowing customers to sort devices by technology levels or specific features such as Bluetooth capabilities, rechargeability, and style. Additionally, the website lists single unit prices, typically half the price of a pair, providing flexibility and transparency for customers.
Yes Hearing offers pricing for different power levels as follows:
- Platinum: $3,995 and up per pair
- Gold: $3,495 and up per pair
- Silver: $2,995 and up per pair
- Bronze: $1,395 and up per pair
These prices provide customers with options based on their specific needs and preferences.
Care Bundles
Starter: $39/month
Ideal for experienced hearing aid users, this plan encompasses personalized care coordination, the initial home fitting and testing, one follow-up visit in your home, unlimited technical support and remote adjustments, along with provisions of domes and wax filters.
Advanced: $59/month
This plan is excellent for individuals requiring an annual hearing test and two additional home visits, supplementing the services provided in the starter plan.
Premium: $129/month
This plan incorporates an annual hearing test, along with five additional complimentary home visits. Additionally, it offers a 50% discount on any further home visits, an extended repair and service warranty, as well as expedited service and delivery.
Please note that you can enjoy a 20% discount on each plan by opting for an annual payment.
All plans feature:
- The selected pair of hearing aids
- Convenient front-door hearing aid delivery
- A hearing exam, if your most recent one is older than 6 months
- At least two in-home fittings and programming sessions conducted by a licensed audiologist or hearing aid specialist
- Unlimited technical support
- Unlimited remote adjustments
- Domes and wax filters
- A comprehensive 2-year manufacturer warranty
- A 45-day 100% money-back guarantee
Warranty
Warranty coverage is offered by the manufacturer of your chosen device and varies depending on the product selected. Typically, warranties range from one to three years for most of the products we’ve reviewed. Depending on your selected product, extended warranty options may be available for an additional fee.
Conclusion
If you’re new to hearing aids or seeking to simplify the process of obtaining them, Yes Hearing offers a seamless experience to access the products and assistance you require. With a diverse range of hearing aids available, Yes Hearing ensures you’ll discover a pair that aligns with your requirements and budget.
Yes Hearing provides financing options, allowing you to spread out the cost of your hearing aids over time. Additionally, if you require a hearing test, they can send an expert to your home for added convenience. The company prioritizes ease of access to information about hearing aids and ensures comprehensive assistance through consultations and customer support services.
However, it’s worth noting that prices may be high for individuals with limited budgets. Nonetheless, with their offering of top hearing aid brands and robust customer support, Yes Hearing remains a compelling choice for your next hearing aid purchase.
If you’re new to hearing aids or want to streamline the process of getting hearing aids, Yes Hearing makes it easy to get the products and help that you need. Yes Hearing offers a wide selection of hearing aids, so you’ll be able to find a pair that suits your needs and budget.
Yes Hearing provides financing options, enabling you to spread the cost of your hearing aids over time. Additionally, they offer the convenience of sending an expert to your home for a hearing test if needed. The company prioritizes accessibility to information about hearing aids and ensures comprehensive assistance through consultations and customer support services. However, it’s worth noting that prices may be high for individuals on a tight budget. Nevertheless, with their selection of top hearing aid brands and thorough customer support, Yes Hearing remains a compelling option for your next hearing aid purchase.