Questions to ask before you buy

A checklist for your hearing test appointment and for comparing sellers.

At the hearing test

What type and degree of hearing loss do I have, in each ear? Is it the same in both?

Is my loss something a hearing aid can help, or should I see a doctor first?

Am I a candidate for over-the-counter devices, or do I need prescription models?

Which technology level do you recommend for my lifestyle, and why?

Is it rechargeable or disposable-battery? How long does a charge or battery last?

Will it stream calls and audio from my phone? Is it compatible with my phone model?

What accessories might I need, and what do they cost?

Is the price bundled or unbundled? Exactly which services are included?

How long is the trial period, and is there a restocking fee if I return them?

How long is the warranty, and does it cover loss and damage?

Can you work with my insurance, Medicare Advantage plan, or FSA/HSA?

How many follow-up adjustment visits are included?

If I buy online, where do I go locally for cleanings and repairs?

What happens if the model is discontinued — will parts and support remain available?

Ready to compare models?